Returns & Exchanges
Due to the perishable nature of our functional recovery drinks, we are unable to accept physical returns of opened or consumed products. If you are unsatisfied with your order or received a damaged shipment, please contact us within 14 days of delivery for a full refund or replacement.
Contact Support
Email our customer experience team at [email protected] with your order number and the reason for your request.
Provide Documentation
If your order arrived damaged or incorrect, please attach clear photos of the packaging and product labels to expedite your claim.
Review Process
Our team will review your request within 2-3 business days to determine eligibility for a refund or a complimentary replacement shipment.
Resolution
Once approved, refunds are processed back to your original payment method, or a new tracking number will be provided for your replacement bottles.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing